In November last year, the publication titled “Scaled, citizen-led, and public qualitative research: A framework for citizen social science” explored improvements to qualitative research and suggested methods for the conduct of citizen social science. Drawing from two cases – one involving state and civil society organisations and public policy students, and another centred on low-waged migrant workers and the system processing their salary and injury disputes – we dive into the open-access publication with its three author-researchers.